FAQ
Good to know
Answers before you shop.
What is FungiPopUp?
We're an online shop for mushroom gummies, chocolate, drinks, capsules, and more. We also pop up at events around Chicago, so you can shop with us online or meet us in person.
Do I need to visit an event to order?
Not at all. Anyone can browse and order online, whether you've met us at a pop-up or you're discovering us for the first time.
Where can I find you in person?
We attend events around Chicago. Follow us on Instagram for upcoming appearances. The products we bring may vary from event to event.
Where should I start?
Try our New Here collection, or browse by what sounds good: gummies, chocolate, drinks, or capsules. Check individual product labels for ingredients and directions.
How do multi-buy discounts work?
Eligible offers apply automatically when your cart qualifies. You'll see your total before checkout.
Is shipping free?
Free shipping is available on qualifying orders over $50 when shown at checkout. Shipping options and estimates appear before you pay.
Do you ship outside the United States?
Shipping depends on your destination, the product, and local rules. Enter your address at checkout to see available options.
Can I return a product?
Return requests must be made within the allowed window. Products generally need to be unused, unopened, and in their original packaging. See our Returns page and Refund Policy for details.
What if something arrives damaged or incorrect?
Get in touch with your order number and photos of the item and packaging. We'll review it and help make it right.
Are these medical products?
No. Our product information isn't medical advice. Products are not intended to diagnose, treat, cure, or prevent disease.
How can I reach you?
Contact us using the form on our Contact page. We typically reply within 1–2 business days. Include your order number if you're asking about an order.